Delete your account & data

Win the Day · by Bright Wins Lab · Last updated: October 14, 2026

Option 1: In the app (immediate)

Open Win the Day and sign in.
Tap Settings → Family & Account → Account & Password.
Tap Delete my account, then type DELETE to confirm.

Option 2: By email (if you no longer have the app)

Email support@brightwinslab.com from the email address you use to sign in, with the subject “Delete my Win the Day account”. We will confirm and delete your account within 30 days.

What is deleted

Your sign-in (email address and password).
If you are the only parent in your family: the whole family — everyone’s charts, tasks, check-off history, goals, rewards, rest days, settings, and share codes.
If another parent remains, or you are a caregiver: your membership is removed. The family’s chart stays for the remaining parent(s). Changes you made earlier stay in the chart’s history but are no longer linked to you.

What may be kept

Problem reports you sent (message, screenshots, device type) may be kept until the problem is resolved. Ask us by email to delete them sooner.
Copies in our provider’s routine backups are overwritten within 30 days.
Information we must keep by law, if any.

Want to delete only some data? A parent can remove a person, tasks, or history in the app at any time without deleting the account.